Quinceaneras and Bridals

Frequently Asked Questions

Do we ship gowns?

Yes, we are able to ship worldwide at an additional cost dependent on your address.

 

Do I need an appointment?

Appointments are only required for Quinceanera try ons.  There is an appointment fee of $49.99, and when your gown is selected that can be used as a credit towards your purchase.

 

How can I schedule an appointment?

You can schedule an appointment by clicking here, calling us at (210)-913-8315, or in person at our store.

 

How many people can I bring to an appointment?

Out of courtesy to other clients in our store, we typically recommend parties of 4-5 people.

 

Do we sell packages for accessories?

Yes, our accessories are custom made at the store and can be purchased as a set or individually.

 

How far in advance should I start shopping for my gown?

A comfortable time frame to begin searching for your gown would be about a year.  If you have a shorter time frame, accommodations can be made during an appointment.

 

How do I order my gown?

Once a final decision has been made, you can place your order with at least 50% down.  The rest of the balance can be paid off in payments up until a month after the dress is ready for pick-up.  We also provide a layaway option for your payment plan.

 

When are we open?

Saturday12–6PM
SundayClosed
MondayClosed
Tuesday12–6PM
Wednesday12–6PM
Thursday12–6PM
Friday12–6PM

 

 

 

 

 

 

Shipping Information

  • Shipping availability and processing time vary considerably (up to as much as 9 months) for special order items such as quinceanera dresses, because those types of dresses are made-to-order. If your event is coming up soon, please contact us before placing your order to discuss options for dresses that may already be in stock or in production.
  • We ship out orders using the exact address information that is provided to us at the time of checkout and cannot make any changes once the package is in-transit. If any information is incorrect on your order confirmation email, please let us know quickly via email, so it can be corrected before shipment.

Shipping Prices

We offer free-shipping anywhere in the U.S., with the exception of Alaska, Hawaii, and Puerto Rico.

International shipping is not available at this time.

Shipping to Alaska, Hawaii, and Puerto Rico is not available at this time.